If you have any enquiries, comments or feedback, we would like to hear from you.
Please send an email to us to yourvoice@affinbank.com.my. To expedite our response, we would appreciate it if you could furnish us your full name, account number and/ or IC number and contact number in your email to us.
We appreciate your relationship with us and wish to thank you for taking the time to help us serve you better.
General Inquiries/
Complaint/ Feedback
Telephone
Operating Hours
Call Centre
03 - 5522 3000
Monday to Friday: 8.00 am - 9.00 pm Weekend and Public Holiday: Closed
Customer Careline
1 800 88 3883 (During office hours)
Monday to Thursday: 8.45am - 5.45pm Friday: 8.45am - 4.45pm
General Line
03 - 2055 9000 (During office hours)
Trade Finance
03 - 2178 5000 (During office hours)
Unit Trust
03 - 2055 9733 (During office hours)
Bankcard
03 - 5522 3000 (8:00 am - 9.00 pm, Mondays to Friday)
03 - 7803 2836 (After office hours including public holidays)
-
Credit/ Debit Card
03 - 5522 3000 (8:00 am - 9.00 pm, Mondays to Friday)
03 - 7947 5488/ 5481/ 5482/ 5483 (After office hours including public holidays)
Bancassurance
03 - 2055 9931 (During office hours)
03 - 2055 9936 (After office hours
including public holidays)
